We are present across MENA and GCC to best serve both onshore and offshore clients


We offer services such as records management, contact center, direct sales, tech solutions etc.

Ahead Of The Curve

We are a catalyst of digital innovation to redefine industry standards and client expectations.

About US

Company Overview

Century Data Systems (CDS), a joint venture between Oman’s Group Century and Data Direct Group, brings a legacy of excellence to the BPO industry. This rich history translates to financial strength, operational flexibility, and a commitment to excellence. The group, Data Direct, was established in 2002 and is headquartered in Dubai, UAE. Data Direct boasts over 1500+ workstations and an in-house team dedicated to developing innovative solutions. Data Direct’s deep industry knowledge spans Customer Experience, Records Management, IT Solutions, Direct Sales and Digital Marcomm’s, allowing it to tackle diverse client challenges with cutting-edge technology and a team of experienced specialists. Together, CDS focuses on digitally enabled customer experiences, fostering trust with clients, and a diverse workforce we value. #ESG goals like sustainability are a priority for us.


Years in Existence






Projects Delivered

We Deliver Efficient And Effective Services For Businesses Across Verticals.

Sectors We Serve

Public Sector








Satisfied Customers

  • When working with CDS in my role at the time of Senior Sales Manager with a Global International Insurers, CDS set up a call center with 10 active workstations which grew to 50 workstations. Following a clear set of KPI’s and SLA’s the team on the ground and supported by experts within their organization delivered in a timely manner and to incredibly high standards. The organizations professionalism and adaptability especially through a period when the whole would was impacted by COVID-19, reinforced their professionalism and adaptability towards their customers

    Chris Sills
    Senior Sales Manager
  • We really appreciate all the hard work Century Data Systems has done. The team consistently goes above and beyond to help our customers, and we’ve been receiving great feedback as a result. The dedication and effort you put into ensuring our customers are satisfied have not gone unnoticed. You guys do a fantastic job, and we are truly grateful for the excellent support you provide.

    Archan Gupta
    Head of Digital and Analytics